Shipping and return policies for Sorian
- Return Policy
Responsibility for Defects
** In case of legitimate complaints it's up to our choice whether to touch up the object article or to provide replacement.
Evident defects as well as damage in transmit should be reported immediately, at the latest within two weeks.
If this time limit is not observed a responsibility for evident defects will be excluded.
* If neither touching up nor replacement is possible the client may demand a reduction of the price.